Refund and Returns Policy:
Thank you for shopping with Maharudraksha Store. We are committed to providing you with the best shopping experience possible. If you are not entirely satisfied with your purchase, we’re here to help.
7 Days Return Policy: We offer a hassle-free 7-day return policy, allowing you to return eligible items within 7 days of receiving your order. To qualify for a return, the item must be in its original condition, unworn, unused, with tags attached, and in its original packaging. Please retain your receipt or proof of purchase.
How to Initiate a Return: To start a return, please contact our customer service team at orders@maharudrakshastore.com within 7 days of receiving your item. Provide your order number and details of the item you wish to return. Our team will guide you through the return process and issue a return authorization if your return is eligible.
Return Shipping: Customers are responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refund Processing: Once we receive and inspect your returned item, we will notify you via email to confirm receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 working days.
Exchanges: If you wish to exchange your item for a different size, color, or style, please contact our customer service team at orders@maharudrakshastore.com. Exchanges are subject to product availability.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, whether through a replacement, refund, or store credit.
Non-Returnable Items: Certain items are non-returnable, including perishable goods, personalized items, and gift cards. Please contact us if you have any questions regarding the eligibility of your item for return.
Contact Us: If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact us at orders@maharudrakshastore.com. Our customer service team is available to assist you and ensure your satisfaction with your shopping experience.
Policy Updates: Maharudraksha Store reserves the right to update our Refund and Returns Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically for updates or changes.
Thank you for choosing Maharudraksha Store. We appreciate your business and strive to provide you with excellent service and products.